I disagree with the notion that things should be as expensive as (some) people are willing to pay. If someone wishes to sell their ticket (eg. what do you think theyre going to do to anyone? Go to a different one. Everyone has to make spreadsheets at home. Unfortunately the methods to combat it, like ticket lotteries, better identity verification and per-id quotas for purchase and transfer, aren't in the interest of ticket vendors. If someone wishes to sell their ticket (eg. Be in the moment and enjoy your interaction. If I want a cheaper show, I'll wait for another band I like to make a cheaper show. who can i ring ? What if every show at every venue is sold out? Burn wood or put on a blanket. I get why there's a restraining order for Viagogo; I just hope they don't take StubHub down with them in terms of whether I can use them again. If you can't figure out how biasing sales towards people who want to go to a concert is more meritorious than allowing people who want to resell for more than face in a context where "merit" is literally "wanting to see the show", you need to take a long hard sit and really think this one out. For Ticketek purchases, the original purchaser is the person whose ticketing account the Experience was bought through. faceofhorror.org Review. Pre-show complimentary beer, wine, soft drink, Access to a party dedicated merchandise stand. Things like this just make me loose all respect for yhese degrees Business degrees were about exploiting others since their inception, so they never had any basis for respect whatsoever. > How do you propose we eliminate scalping, while preserving the secondary market? Theres plenty of entertainment (keep an eye out for a few surprises) and dancing may be required. This is the perfect experience for people who want a great spot on the floor that allows easier access to and from the floor for food and amenities. When a show sells out in 5 minutes, the organizers should take note and charge more the next show. They think that the way John Deere impinges upon the customer's ownership of their tractor (to lock it down and force you to pay recurring fees, use only licensed mechanics who kick back to Deere) is bad, and the way that Rammstein impinges upon the customer's ownership of their ticket (to keep you from scalping it and making money as a middleman who offers nothing of value) is good. No they don't. Why? I do hate the lotteries for ticket sales a lot, but I'm obviously biased (while I'm not wealthy by any meaningful standard, I'd be able to pay ~5x of the usual ticket here w/o breaking too much sweat). 1. How will they fake that? Bought overpriced tickets from them only for the event to be postponed then cancelled. A small price to pay to get rid of the price gougers and other scammers. Nobody rich is buying a ticket so they can see a band they hate unless it's a gift. Obviously, Europeans will do whatever America does, so all their central banks made money printer go "brrr". I contacted ATG to see if our tickets could be resold as the performance was sold out, even though we were under the impression the tickets were "non-refundable". Yes, thats the fair solution. Oh and by the way theyre also getting some of that $75 from the comedian by way of inside fees. laminate, drink voucher, tour gift). The only difference is can a rich person get themselves to the front of a line? Why would that be valuable in general for the market? If you're buying a single ticket with original intent to use it, you are not a scalper. Consumers complaining about Viagogo most frequently mention customer service, face value and credit card problems.Viagogo ranks 170th among Tickets sites. Im not really sure why It has not expended to other regions of the world. Called numerous times and emailed to no avail. I disagree with that opinion, too. That's an added value. Scalping is unpleasant for everyone involved other than the scalper. When I meet the artist can I pass on gifts to them? how can i find out ? A sold out concert is like high end truffle yes, they are crazy expensive, because they are rare and and in high demand. Why is it bad to let the free market determine the price for an item with limited supply? They're about insulating the owner from debt. For example, building a long term relation with their fan base, providing a good service for a "fair" price etc. Each time they said they would send the tickets to my email which they never did. The businessman philosophy of "let's price things as much as we can get away with" inevitably leads to standards of living getting shittier and shittier. It's much better to be able to deal directly with the box office of the venue rather than faceless organisations. I would encourage you to look into critical reasoning courses which are perhaps available at your local community college at a low cost. None. Dedicated lane at select merchandise stands, Early Entry onto the floor before the general public. Everyone selling something IS trying to get the highest price they can for it. Only tickets purchased via Eventim will be accepted, with gig-goers required to prove their identity upon entry to venues. Yes, the rich fans would get their tickets first, but after the first 50% tickets are sold, all the remaining tickets could cost $50. Setting up something for the first time is always a bit daunting. Essentially they are trying to operate using some sort of private club model where it's first come first served instead of supply and demand driven bidding. If you're willing to give 2x - 4x the face value, I'm pretty sure someone will be willing to part with their ticket. Never again and I am disgusted. 2. Precisely. In this case, you cannot choose who will get your ticket, it goes to the person who is first in line. It can potentially save hours of queuing. And, I'll even grant that many bands would like to see their poorer fans get tickets, vs. rich fans (I mean they are still fans, right? No one would buy their tickets if they charged an amount that was more than anyone was willing to pay. They buy new fucking cars. If you can, include a portfolio. However, they sent me an email immediately asking for the tickets back and saying they'd send me the money. Reducing supply to increase demand only works if you are the manufacturer of the item if you have to buy up the entire market and hold them out to raise prices, it isnt going to work because you are going to be stuck with inventory you paid too much for. Scalpers increase market demand just as much as people that actually want to go and the only person profiting here is the scalper, who is not really deserving to do so here. Suggested companies are based on peoples browsing tendencies. Generally hosted by a member of the touring party, you will trace the footsteps of your favourite performer on the stage as well as hear all the secrets and stories of the production! And only rich fans can attend. I was hopeful she could have a good experience at Billy Strings. All rights reserved. Dont forget to breathe! Threats of harming another Well, yeah, but the people paying 10X are probably luckier fans. They instructed me to sell the tickets on their site, BUT the event is not listed on their site! It seems to especially occur with older bands, where they go on tour mostly to get money, or they do private shows for wealthy corporates, or they sell rights to get money. Throwing the ticketing resale market out with the scalper bathwater is a myopic solution. In 2020, the 'Du hast' rockers won the Best Live Band award at the Heavy Music Awards for their 2019 stadium shows. Hi, was considering purchasing tickets for a concert in japan osaka. > If I want to go to an event bad enough, I can pay more and get a ticket. Yeah, "ownership" is not exactly a black-and-white issue such that impinging upon it is always bad. If I have a 1 in 10 chance of going to a concert I want, I would rather save my money and spend more to go to a particular concert I really want to go to rather than just have a 1/10 chance and end up winning the lottery on one I don't really want to go to that much. [1] https://en.wikipedia.org/wiki/Strict_liability_(criminal). Is that still the "correct" market price or am I forcing it? a life of a prison inmate, or a labour slave? Interested customers will contact you through the site where you can negotiate a fee and timescale. Alternative would be to block them on the internet but that isn't something any one wants to do as it is a very slippery slope. With a week to go, we still have some tickets: price them down so we make SOMETHING on them."? LLC is not a shield for criminal conduct. - Buying concert tickets is a means to become a benefactor of the artist. Not specifically targeted at you, krn, but is it really so far-fetched to think that artists did think about the fact they'd still have sold out venues at a higher price point? This works for some stars and against other star'a brand. I can only speak of my local experience, but it was so hard getting off the ground. They charge what people will pay, and it turns out people will still sell out a venue even after $65 fees. All of it! For questions where its possible to provide a reply from an advisor, click No - Contact Us after Did you find this answer helpful? and submit your query. If concert is canceled they label it as postponed for unlimited time. "The rich" aren't infinite, so market price can only be so high. Yes, but they're not buying "a bunch of tickets". Can I get a refund on my VIP Experience if I cant make it? Gigs start from 3, but you can earn upwards of 100 per project depending on the service and the competition. I think the problem for the artist is that the demand for tickets far exceeds supply. Now you have tickets that have dynamic pricing, with prices that go well over double the face value, strange extra fees or just out right miss-selling. Even with the delta variant, arguably the "worst" of the bunch, as long as you took moderately good care of yourself, weren't old, and didn't have compromised immunity, you very likely were going to be okay. Rammstein prohibits secondary ticket site Viagogo from selling tickets to their tour, Nicola Peltz and Brooklyn Beckham want to adopt and have their own children, James Corden: Takeoffs murder is devastating, Matthew Perry spent years clueless he was an alcoholic, Two Crossett schools briefly locked down, released without incident, Halloween, fall festivals on tap for coming week, Early voting under way for Nov. 8 election, Hamburg to get grant to pave five streets, Area men charged in burglary, theft cases, M.I.A. > It is a textbook definition of artificial scarcity. You can help save each others spot while you grab food or run to the toilet. You are correct. My Viagogo experience in 2019. Same here. The company is based in London and claims to have helped customers from all over the world get tickets to their favorite events. However, all the tickets I received were General Admission. Mobile phone policy. Please dont be caught out. Remember to have a question prepared in case you are called upon! i.e. > if you want the tickets be there at opening. Money is not sacred. I will say that I do not think that arbitrage of a single item if there is an otherwise existing market and supply of the item is a problem (ie. I really hope this doesn't affect StubHub in the future because the experience was great and it came through when Ticketmaster was entirely sold out for FZ. No, it's doesn't have to be this way. Rammstein was in philadelphia a month ago. Everyone got scared of a virus that was so lethal half the people who had it didn't even know they had contracted it. We purchased tickets on viagogo and haven't received them until we made 10 customer care calls. Please note that the contact details provided at the point of purchase (email, mobile, mailing address) are the details used to communicate all VIP information. Frankly I don't even understand how someone could pay $50 to see a show, much less $250, but each to their own I guess. From a consumer's perspective it stinks to high heaven and seems like something that should be illegal. The quality of the proxy doesn't change depending on who's spending. Substitute X for whatever you want, and any affirmative response would be equivalent to saying "nobody should have X except the rich". I get that some people prefer a controlled sound experience, but maybe your experience was subpar because of the loudness? > Now, why is that a bad thing? Let's say 24h hours. I've talked to at least 20 people and they just lie to you they are investigating the matter, but then they just forget about you. Thank goodness its Thursday but it doesnt open until 6! It's just a trick to force resellers out of business: because there is a limited number of people who can afford to buy tickets at heavily inflated prices. - create a queue for the remaining tickets. - You can leave the queue anytime and get your escrow money back. With scalping, I know that I can get a ticket at at least some price. No racism, sexism or any sort of -ism I bought tickets for Rage Against the Machine and when they canceled tour and said that all fans should get their money back Viagogo did not return money. A Hot Seat Experience is a reserved seat in a premium location. It's ironic that we only found out about the scale of automated traffic after moving to CF. And because while someone will always be left out, it's much better if it's not the same people always getting left out. Here are 8 tips for writing great reviews. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, I foolishly bought tickets for David Essex on 20 Oct and paid 163 for two with a, Provided wrong ticket and refused to make it right. For the avoidance of doubt, Viagogo is not an authorised ticket seller. Brilliant experience and very helpful, Kylie helped us through every step of what seemed a quite complicated process. like it currently is in Japan) are lotteries. What could this mean: "Wealth is a proxy for the amount of services provided to others earlier" if not a proxy for the amount of services provided to others earlier by the holder of the wealth? leave some fans with money in their pockets even if they would be willing to pay more. They only increase prices because they buy in a matter of minutes ALL of the supply. I tried to get a ticket I could use, they said the one I received was "valid" and so they couldn't give me a different ticket. Please don't be tempted to use these liars, they have taken my money and not given me my tickets. + good price It took quite alot of trolling through terms and conditions/ legal lists before I could establish that 60 and above is 'senior'. FRAUDSTERS, LIARS, CONMEN, CRIMINALS! I went to a very well-known university (in the US), and they had business courses that literally invited speakers in that had startups that were ticket arbitrage. This company does not typically respond to reviews. Literally all ticketing companies are waiting for your profound insight. Unlike the membership card, the season ticket is transferable, meaning the holder can allow a third party to use it or opt to loan it to the club so that another, non-season-ticket holding member has the chance to see a game. I moved house a few months ago, and I had to change my email address, unfortunately I had booked my tickets with ATG on the old email, after notifying ATG about my predicament, as I couldn't remember the exact dates or reference numbers, ATG found my orders with the little information I could give them, excellent service from Stewart at first, then Niamh, who sent the tickets throughMany thanks again to both of them. Rammstein really doesn't do shows in North America very often, so that motivates people (such as myself) to pay extra for the best tickets, even if it means getting those tickets from somewhere else when Ticketmaster is sold out. Huge music fans shouldnt have the same amount of points as people who only kind of like music, but are actually more into sports. If you select to have the tickets posted to you, they will be sent shortly after you have purchased or after the date any print suppression is lifted. The artists are not interested in "price discovery" above all else. frustrated at anti-vaxxer tag following COVID-19 vaccine criticism, All eyes again on the Peach State: Georgia voters asked to decide U.S. Senate control, Legendary Georgia coach Vince Dooley dies at 90, Court sentences men in indecency, Internet stalking of child cases. No, because it is, by definition, no longer "luxury". What about shows where the number of people who want to buy tickets is about the same as the number of tickets that are available? Do not support this company, there are other ways to buy tickets. The money itself is made up, it's just pieces of paper with serial numbers. Tip for consumers:Buy you tickets through ticket master and use AXS. Is that really weird? There are thousands of good bands. And before someone else replies in bad faith like the comment I'm replying to did maybe along the lines of "well what if your internet cuts out!!! I quickly left a message for customer services and was delighted when I got a reply from agent Daniella saying she had changed the seats no problem! Welcome to bizarro HN, where we hate the first sale doctrine and love DRM. The extensive run kicks off on May 22, 2023, at Vingio Parkas in Lithuania. I wore some concert earplugs from Amazon last weekend, everything sounded clear, and no ringing afterwards. 4. You cannot have perfect system in real life, but you can move away from enabling people with no interest at all in the event to just those who at least had a cursory enough interest when they're not profiting. We accept many different kinds of announcements. Theyre not the heroes we deserve, but the heroes need. I would like to thank agent Daniella for helping me I purchased 2 tickets online then realised they were obstructed views!! Do you really want to live in a society where every single thing is priced as high as it's possible to extract from the people who have a lot of money? They deducted my money from my back without my acknowledgement in Dec and guess what, I received the same email frm them that they will be deducting the amount from my bank again due to me not able to produce the ticket. Unless otherwise stated, we dont post out any of the other inclusions (e.g. Ownership is one of those concepts where it is difficult to draw universally applicable rules. I tried setting up a platform exactly like this a few years ago, and launched it in Australia. Don't buy tickets here. Didn't chance it opted for refund. Whether you are familiar with Melbourne Park and have your ideal view already selected or you want complete control over your purchasing experience, we know that having the ability to choose your seats is super important, and we want to make sure the process is as quick as possible when youre buying tickets Good, Viagogo is a horrible company and has been scaming people in Switzerland as well as all over the world. If I want to go to an event bad enough, I can pay more and get a ticket. The article is literally about a band not trying to charge the highest price they can. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Originally published on celebretainment.com, part of the TownNews Content Exchange. Pleaseemail usto request a call back. Your answer is to become the reseller and charge more putting the reseller out of business? No more capacity to make extra GPUs. [1] https://www.srf.ch/news/panorama/eintrittskarten-zurueckbeza (German). I've talked to at least 20 people and they just lie to you they are investigating the matter, but then they just forget about you. > [] imagining how to maximize the profits for a single event. You will receive an email from vip@livenation.com.au approximately 3-5 days before the show. Because the market isn't free. come on You can speculate all you want as long as the law allows it but viagogo is actually breaking laws in some countries (faking names and addresses to purchase tickets, misleading customers, not honering refund policies, etc. ) Of course that's simply my opinion. You'll be sorry. If I have a question about my VIP Experience who do I speak to? If you are unable to do that, dont worry, we can try scan them from your phone, and if that doesnt work, our Box Office will be able to re-print them for you. > Are you proposing to force them to serve cheaper or perhaps for free? > No, its also pleasant for the person who wants to go to the event and can afford to buy a ticket on the secondary market. Partly cloudy. Consumers complaining about Viagogo most frequently mention customer service, face value and credit card problems.Viagogo ranks 170th among Tickets sites. No real issues - except we were in first row and the stage was incredibly high (I have to say for no apparent reason) but actually most of the action was in the front centre with a revolving table so view not too impairedThe long show was first class with great performances, especially from Juliet Stevenson (on her birthday!). Walking away from a discussion like that without explaining what you mean by the (subjective) word you used is nothing short of rude. The tickets were $75/ea and the service fees were $65/ea. Like corporations buying up all the realestate. Especially when they're buying tickets under false pretenses. Its great for people that want a unique behind the scenes look into the artists world. I dont think a lottery is very fair. I just want to know who looks at a picture like that and thinks "yeah lets fuck with these guys". That's, again, textbook artificial scarcity. In criminal law that's called theft. Regarding that I will say that I do not think that manipulating the price of any item (luxury or critical) by acquiring the entire available stock and raising the price is good for the market or for society. I don't know. Good, Viagogo is a horrible company and has been scaming people in Switzerland as well as all over the world. Youll find support below for America, Europe, Asia Pacific, Middle East, and Africa.. Surely that is the cost of doing business, I don't pay a fee at the supermarket because they want to refurbish. Postal Address: viagogo AG, Rue du Commerce 4, 1204, Genve, Switzerland Customer Support Helpline Numbers Phone line opening times - Greenwich Mean Time (GMT) Unfortunately ticketmaster have set the trend that venues seem to want to follow, and customer service is a thing of the past.On the plus side, ATG seems to be better than ticketmaster, but that isn't difficult. Make an app that is 1:1 tied to a physical person's identity. each comment to let us know of abusive posts. Tip for consumers:Do not use Viagogo! Sometimes life gets in the way, and I simply cannot attend an event. The artist should be getting most of the profit from ticket sales and even resales. TSMC and Samsung were at maximum capacity every single month of the pandemic. The Facebook page, Victims of Viagogo, will provide more than enough examples of their criminal and unconscionable business practices. No, I'm proposing we stop people from opportunistically extracting value without bringing any. I will definitely be ordering some more tickets from there :). I bought tickets and viagogo will not send me the correct tickets. See more of the show and avoid the bar and food queues by having your own butler! For tickets you can see this happening when there are suddenly lots of tickets available all over the radio and tv shows a week or so before the event (since they have to fill up all the unsold places). No proper E ticket provided, just a pdf which is not as easy to use. No paper ticket is issued , no person handles anything, I get and e-Ticket on my phone, which I show at the venue, I do it all so what is this extra charge actually for? It's parasitic. What time does the Venue Box Office open? VIP purchasers may need to arrive 1-2 hours before General Doors open to ensure delivery of all benefits. They had to make all kinds of shit for all kinds of devices. > Why is it bad to let the free market determine the price for an item with limited supply. And more generally you can calculate a "fair" price by looking at costs and adding a comfortable profit margin on top. This was not the case in Los Angeles even for general admission or the nosebleeds, and especially not if you want to be at the very front. Very poor. Here a lot of random places and dates, but the tl; dr is that they have been somewhat efficient and very committed to getting me my money back. This is illegal in Switzerland and probably also in many European countries. I honestly rarely write reviews, but they made such a good job, and they actually made the effort to pay me back and called me, so I thought I would return the favour. Will never use again. They prefer pre-packaged slates so that can be a big difference: play the game with Ticketmaster and youre basically booked full They owe me $600. I would not recommend that anyone deal with this company. That is your choice anyway. > Scalping is unpleasant for everyone involved other than the scalper. In exchange, you get a good experience. If you have a question regarding your VIP Experience prior to show day contact vip@livenation.com.au or phone +61 386 322 500 during business hours. Mark the ticket (physical or digital) with the price paid for it, and make it illegal to resell over this price. No that's not how it works. >Viagogo is a horrible company and has been scaming people in Switzerland as well as all over the world. The German industrial metallers - comprising Till Lindemann, Richard Kruspe, Paul Landers, Oliver Riedel, Christoph Doom Schneider, and Christoph Doom Schneider - have filed a motion that prevents the resale retailer from listing Gain trust and grow your business with customer reviews. Tip for consumers:DO NOTUSE THIS TICKET SELLER UNDER ANY CIRCUMSTANCES. I have tried multiple times to sale my tickets ( since a refund is not available) now since I don't have my tickets I am getting charged for the unfulfilled sale of my own tickets. No, its also pleasant for the person who wants to go to the event and can afford to buy a ticket on the secondary market. Sort of, I'm saying that if the price becomes that, it's ok as a concert is not essential for life, it's not even essential for a good life. My event is cancelled or postponed - What do I do? If you contact them and ask 'why they have not sent them' they will then say 'cancel the order' and then they will tell you 'you will lose your money' then they add that they 'will resell the tickets' that you have bought and never received. https://www.srf.ch/news/panorama/eintrittskarten-zurueckbeza https://www.investopedia.com/terms/l/llc.asp, https://en.wikipedia.org/wiki/Strict_liability_(criminal), https://en.wikipedia.org/wiki/Dutch_auction. that is degrading to another person. Just click on the button below and submit a form. I disagree with your opinion. Four days before the show, the words and actions had not changed and I realized the inevitable: I was not going and there never were any tickets. "The market isn't real" isn't really an argument here, when you're using the mechanisms of the market itself as an argument. They do not, in general, want their concerts to be attended only by those who were willing to pay the most money, but rather by their fans. A secondary ticketing market enables scalping. Not every dog-eat-dog situation pertains to free market. From the first moment, it was a problem. Ive only received my tickets, when will I receive my other inclusions? plaudits to her! I can believe that. Share with Us. One of the best things I've ever done. A spectacular synergy of technology and theatre. This experience is usually pre-show, meaning youll need to be at the venue approx. Had issue with the verification, sent an email, and not even 5mins later they called me and dealt with the problem. Dump trucks of money to venue reps are probably at play here. Essentially it's a gift economy where people exchange more values than just money (trust, appreciation, artistic expression etc. Be Nice. The unlucky ones who didn't get tickets in the former step are moved to the queue (again in random order). If you are one of the wealthiest people perhaps you should consider the fact that you have been pretty lucky in life already, even if you sometimes can't attend a concert you really wanted to. After speaking with an agent on twitter and shared our screen we haven't received they helped us get it. Other people are die hard fans and want to go more than they want to do anything else in this world. Got phone call 1 hr later saying that seller is refusing to release tickets. I came down early to find the box office is closed Mon. The German industrial metallers - comprising Till Lindemann, Richard Kruspe, Paul Landers, Oliver Riedel, Christoph Doom Schneider, and Christoph Doom Schneider - have filed a motion that prevents the resale retailer from listing tickets for their upcoming shows.
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