Twilio has since revoked the access privileges from the compromised accounts and it is currently notifying impacted customers. The San Francisco company fessed up to the breach in an online notice that describes a sophisticated threat actor with clever . Security researchers from Appthority have also concluded that at least 685 mobile apps which are using Twilio are found intercepted by hackers. At least two security-sensitive companiesTwilio and Cloudflarewere targeted in a phishing attack by an advanced threat actor who had possession of home phone numbers of not just . The revelation was buried in a lengthy incident report updated and concluded yesterday. Twilio. As many as 136 organizations are estimated to have been targeted, some of which include Klaviyo, MailChimp, DigitalOcean, Signal, Okta, and an unsuccessful attack aimed at Cloudflare. Read the report, 2022 Gartner Cool Vendors in Software Engineering: Enhancing Developer Productivity. At a glance. Twilio data breach. Reach out to get featuredcontact us to send your exclusive story idea, research, hacks, or ask us a question or leave a comment/feedback! Food delivery giant DoorDash has confirmed a data breach that exposed customers' personal information. Cyberwar is Changing is Your Organization Ready? In a blog post shared with TechCrunch ahead of its publication at market close, DoorDash . "On August 4, 2022, Twilio became aware of unauthorized access to information related to a limited number of Twilio customer accounts through a sophisticated social engineering attack designed to steal employee credentials," said the company. Even Twilio's own 2FA app, Authy, is safe to use despite the parent company suffering a data breach, since the tokens are end-to-end encrypted before being uploaded to the cloud. TechCrunch is part of the Yahoo family of brands. Hackers behind a phishing attack that compromised accounts on cloud communications provider Twilio Inc. used their access to intercept onetime passwords issued by Okta Inc. Conclusions below: The last observed unauthorized activity in our environment was on August 9, 2022; Get this video training with lifetime access today for just $39! Security starts at the top and reaches every member of the workforce. The company initially notified individuals of the data breach, with an estimated 164 individuals affected. The threat actors access was identified and eradicated within 12 hours. You can change your choices at any time by visiting Your Privacy Controls. A data breach earlier this month affecting Twilio, a gateway that helps web platforms communicate over SMS or voice, may have had repercussions for users of Signal, the encrypted messaging. Over the weekend, the US-founded communications company, Twilio, disclosed that it suffered a data breach, after some of its employees fell for a sophisticated phishing scam. . Over the weekend, the US-founded communications company, Twilio, disclosed that it suffered a data breach, after some of its employees fell for a sophisticated phishing scam. DoorDash has confirmed that a recent data breach led to the loss of some customers' personal information - and that the incident is tied to the same 'Oktapus' hackers who recently swiped . Concluding its investigation into the breaches, Twilio says that 209 customers and 93 end users of its Authy two-factor authentication app had their accounts impacted by the attack. Twilio confirmed someone breached its security and accessed "a limited number" of customer accounts after successfully phishing some of its employees. The security event occurred on June 29, 2022, the company said in an updated advisory shared this week, as part of its probe into the digital break-in. The texts also featured a fraudulent web page that looked like one from Okta the company which Twilio uses for identity and access management, as shown below. The researchers also confirm that the vulnerability has been present since 2011 and requires hackers to carry out attacks in just 3 steps- reconnaissance, exploitation, and exfiltration. Found this article interesting? Communications API developer Twilio has revealed a data breach last week in which an undisclosed number of customer accounts were accessed by hackers. The . Security News Twilio Customer Data Breached By SMS Phishing Attack Mark Haranas August 08, 2022, 01:13 PM EDT. Twilio only sometimes requires customers to provide identifying information, so it wasn't as widely affected as the other data. Further commenting on the attack, Twilio explained its belief that the threat actors responsible are highly-sophisticated. However, rather than actually changing their password, these details were forwarded onto the threat actor, who then exploited them for their own use. Twilio Security Key tenets of our security program Data Security Product security Risk management Operational resilience Below, well give you an overview of the security incident: what happened, who was impacted and how you can prevent the same thing happening in your organisation. You can change your choices at any time by visiting Your Privacy Controls. The message which originated in the U.S., was spoofed as being sent from Twilio's IT department, asked the users to update their passwords. It shared that other companies were subject to similar attacks.. Twilios platform is feature rich, extending across voice SMS and email communications. Below, we'll give you an overview of the security incident: what happened, who was impacted and how you can prevent the same thing happening in your organisation. UpGuard is the new standard in third-party risk management and attack surface management. Communication tool provider Twilio has revealed that the same malicious actors responsible for a July breach at the firm also managed to compromise an employee a month prior, exposing customer information. The incident highlights both the persistent threat of social engineering to corporate end usersand the increasing focus threat actors are placing on compromising strategic technology providers further up the supply chain. 28 Oct 2022 OODA Analyst Twilio, a communication tool provider, has confirmed that a data breach that occurred in July had more implications than previously recognized. However, its still worth keeping an eye on the story to see how it develops, especially as the breach has only just been unearthed. Saying this, the investigation into the attack is still ongoing right now and we simply dont know the full extent of the damage done. You can select 'Manage settings' for more information and to manage your choices. We continue to notify and are working directly with customers who were affected by this incident. Bogus SMS messages (smishing) were sent in mid-July. Information about your device and internet connection, including your IP address, Browsing and search activity while using Yahoo websites and apps. This is due to a number of factors, including: As well as this, Twilio noted that it was not the only target of this attack campaign. Click here to find out more about our partners. "The last observed unauthorized activity in our environment was on August 9, 2022," it said, adding, "There is no evidence that the malicious actors accessed Twilio customers' console account credentials, authentication tokens, or API keys.". Twilio Breach and Cloud Security. With the type of security services that Twilio provides, this should NEVER . However, the same actors were also responsible for another phishing attempt, this time carried out over the phone, the report revealed. The company disclosed the data breach in . 109. The San Francisco-based customer engagement platform provider counts hundreds of thousands of businesses as customers. If you want in-depth, always up-to-date reports on Twilio and millions of other companies, consider booking a demo with us. The company provides communication and data management tools that businesses can use to enhance their interactions with customers. Secure Code Warrior is a Gartner Cool Vendor! knowledge retention rates drop by more than 50% when training is more than two minutes. Security is represented at the highest levels of the company. While we maintain a well-staffed security team using modern and sophisticated threat detection and deterrence measures, it pains us to have to write this note. In July 2020 Twilio, a cloud communications platform-as-a-service (CPaaS), became compromised as a bad actor broke into one of their unprotected, world-writeable S3 Buckets and attempted to upload an SDK which was accessible by Twilio's customers. Look, Authy isn't bad. what works and what doesnt when it comes to employee training. How does business email compromise (BEC) occur? Twilio data breach overview: Who: Digital communication platform Twilio revealed that a "limited number" of customer accounts were compromised in a data breach this month. Learn how to perform vulnerability assessments and keep your company protected against cyber attacks. We're told the modification was . The social-engineering attack was bent on stealing employee credentials, the company said, calling the as-yet . The revelation was buried in a lengthy incident report updated and concluded yesterday. Twilio data breach: phishers fool employees into providing credentials. We are still early in our investigation, which is ongoing.. The same malicious actors that compromised the firm in July were also responsible for a breach the month prior that exposed customer information, the company says. The infection chains entailed identifying mobile phone numbers of employees, followed by sending rogue SMSes or calling those numbers to trick them into clicking on fake login pages, and harvesting the credentials entered for follow-on reconnaissance operations within the networks. On Thursday, August 4, API communications provider, Twilio, suffered a data breach after employees succumbed to a . TechCrunch is part of the Yahoo family of brands. The San Francisco-based firm did not reveal the exact number of customers impacted by the June incident, and why the disclosure was made four months after it took place. The ramifications of the Twilio breach "The kind of telecom attack suffered by Twilio is a vulnerability that Signal developed features like registration lock and Signal PINs to protect. June vishing attack led to compromise of customer data. Find out more about how we use your information in our Privacy Policy and Cookie Policy. Twilio discloses a data breach. I specifically don't think the Twilio breach is a threat. Twilio's recent network intrusion allowed the hackers to access the data of 125 Twilio customers and companies including end-to-end encrypted messaging app Signal after tricking employees. "In the June incident, a Twilio employee was socially engineered through voice phishing (or 'vishing') to provide their credentials, and the malicious actor was able to access customer contact information for a limited number of customers," Twilio said. Employee Cyber Security Training is MUST In the meantime, if you recently downloaded and deployed a copy of the SDK, you might want to check you have a clean version. Twilio employees were subjected to phishing texts requesting that they change their company passwords, each including a link with the . Click here to find out more about our partners. In this instance, this means no news is good news. Where: Twilio is a service used nationwide. The Twilio breach highlights a pressing issue of how threat actors exploit human employees as a weakness to an organization's cybersecurity. Signal, the most secure messaging app, suffered a security issue when 1,900 users' phone numbers were exposed after Twilio, its phone verification provider, suffered a breach. By exploiting a five-year-old configuration error, a hacker was able to access Amazon's S3 cloud storage buckets on which Twilio's code was loaded. When employees clicked on the fake webpage, a few entered their details. Understand the steps to improve development team security maturity, challenges and real-life lessons learned. . A Step-By-Step Guide to Vulnerability Assessment. Twilio. However, it notes that the threat actors continued to rotate through carriers and hosting providers to resume their attacks.. The communication company Twilio suffered a breach at the beginning of August that it says impacted 163 of its customer organizations. Still, recent investigations showed that the breach impacted over 300 customers of both Twilio and Authy (an . The security team at Twilio, a cloud communications company that claimed over $1 billion in revenue last year, could breathe a sigh of relief on Sunday night. Like Twilio, a key part of the company's response involved rotating relevant credentials. End-to-end encrypted messaging app Signal says attackers accessed the phone numbers and SMS verification codes for almost 2,000 users as part of the breach at communications giant Twilio last week.
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